Updated Policies and Procedures
TUITION AND PAYMENT
Tuition must be paid by automatic credit card payment. Tuition will be charged to your credit card on the same day of each month. Credit card payments are not accepted for in-person payment on a monthly basis. Payment must be made by pre-authorized automatic monthly payment.
NUMBER OF LESSONS PER BILLING CYCLE
Monthly tuition is based on a 4-week month. Some months have five weeks, and for this reason we close for one week at the end of each quarter. You should still get 8 lessons for every two months. If we close and you get fewer than 8 lessons in two months, your bill will be credited or refunded for the missing session(s).
Missed lessons are not refunded or discounted and we are not able to schedule makeup lessons. This is because of the limited size of our business due to Pima county home business regulations. We can only provide refunds in the event of a withdrawal (see below). Upon request, we will provide a video overview of lesson materials to practice at home when you miss a lesson.
If we have to close and you get fewer than 8 lessons in two months, you will be credited or refunded for the missed lesson(s).
If you want to withdraw from music lessons, please provide 48-hour notice before your next session. You will receive a full refund for any unused lessons that are not scheduled for within the next 48 hours.